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    Privacy Policy

    Last updated: 12 March 2026

    1. Introduction

    Soundproof My Window ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soundproofmywindow.com and use our acoustic window installation services.

    2. Information We Collect

    Personal Information

    When you request a quote or contact us, we may collect:

    • Name and contact information (email address, phone number)
    • Property address and postcode
    • Window measurements and specifications
    • Photos of your windows (if provided)
    • Payment information for completed transactions

    Automatically Collected Information

    When you visit our website, we automatically collect:

    • IP address and browser type
    • Pages visited and time spent on each page
    • Referring website addresses
    • Device information and operating system

    3. How We Use Your Information

    We use the information we collect to:

    • Provide accurate quotes for soundproofing solutions
    • Schedule and complete installations
    • Communicate with you about your project
    • Improve our website and services
    • Send promotional materials (with your consent)
    • Comply with legal obligations

    4. Information Sharing

    We do not sell your personal information. We may share your information with:

    • Installation partners to complete your project
    • Service providers who assist our operations
    • Legal authorities when required by law

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    6. Your Rights (GDPR)

    Under UK GDPR, you have the right to:

    • Access your personal data
    • Rectify inaccurate personal data
    • Request erasure of your personal data
    • Restrict processing of your personal data
    • Data portability
    • Object to processing
    • Withdraw consent at any time

    7. Cookies

    We use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

    8. Contact Us

    For any questions about this Privacy Policy or to exercise your rights, please contact us:

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.