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    Terms of Service

    Last updated: 14 April 2026

    1. Agreement to Terms

    By accessing or using the Soundproof My Window website (soundproofmywindow.com) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

    2. Services Description

    Soundproof My Window provides acoustic window solutions including:

    • Secondary glazing installation
    • Acoustic window inserts
    • Soundproof window replacement
    • Noise assessment and consultation
    • Quote and cost estimation services

    3. Quotes and Pricing

    All quotes provided through our website or calculators are estimates only and subject to:

    • On-site survey and measurement verification
    • Assessment of window condition and access
    • Current material and labour costs
    • VAT at the applicable rate

    Final pricing will be confirmed in writing before any work commences.

    4. Booking and Cancellation

    Deposits: A deposit may be required to secure your installation date.

    Cancellation: Cancellations made less than 48 hours before scheduled work may incur a cancellation fee.

    Consumer Rights: For domestic customers, you have a 14-day cooling-off period from the date of signing the contract, unless installation has already begun with your express consent.

    5. Installation and Warranty

    Workmanship Guarantee: All installations come with a minimum 10-year workmanship guarantee.

    Product Warranty: Product warranties vary by manufacturer and will be provided with your quote.

    Exclusions: Warranties do not cover damage caused by misuse, accidents, or modifications made by third parties.

    6. Website Use

    You agree not to:

    • Use the website for any unlawful purpose
    • Attempt to gain unauthorized access to our systems
    • Transmit viruses or malicious code
    • Copy or reproduce our content without permission
    • Use automated systems to scrape or collect data

    7. Intellectual Property

    All content on this website, including text, images, logos, and design, is owned by Soundproof My Window or our licensors. You may not reproduce, distribute, or create derivative works without our written consent.

    8. Limitation of Liability

    To the fullest extent permitted by law:

    • We provide this website "as is" without warranties of any kind
    • We are not liable for any indirect, incidental, or consequential damages
    • Our liability for any claim is limited to the amount paid for services
    • Online tools (calculators, visualizers) are for guidance only

    9. Dispute Resolution

    Any disputes arising from these terms or our services will be governed by English law. We encourage you to contact us first to resolve any issues amicably.

    10. Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the modified terms.

    11. Contact Information

    For questions about these Terms of Service, please contact us: